天美视频

David Croxford/Civil Beat/2023

About the Authors

Jonathan Helton

Jonathan Helton is a policy researcher at the Grassroot Institute of Hawaii.

Nicole Woo

Nicole Woo is director of research and economic policy at the Hawaii Children鈥檚 Action Network.


Direct File allows taxpayers to avoid the fees charged by tax prep software or agencies and file online directly.

Tax season is just around the corner, and there鈥檚 a good chance that many of the people reading this will be paying someone else to help file their taxes online.

Those fees add up 鈥 but they shouldn鈥檛 have to.

The Internal Revenue Service piloted a tax prep tool last year in 12 states called , which allows taxpayers to avoid the fees charged by tax prep software or agencies and file their taxes online directly with the IRS for free.

Last year, more than opted to use the system, with 90% giving it an 鈥渆xcellent鈥 or 鈥渁bove average鈥 rating.

For the 2025 tax season, Direct File will be available in 24 states 鈥 but Hawai驶i won鈥檛 be one of them.

However, it could join in time for the 2026 season, and there are a number of reasons it should.

For starters, using the Direct File system saves taxpayer time and money. A review from the Economic Security Project estimates that of eligible Hawai驶i taxpayers used the tool, the savings could total $34.6 million in filing fees and almost a million hours in filing time.

Direct File could also help Hawai驶i residents claim tax credits.

(Flickr.com)

For example, both the federal government and Hawai驶i offer an earned-income tax credit, which provides a rebate to low- and middle-income households, primarily those with children. Hawai驶i鈥檚 EITC, which is tied to taxpayers receiving the federal credit, provides 40% of the value of the federal credit, up from 20% thanks to .

But a lot of Hawai驶i taxpayers who qualify don鈥檛 claim that credit.

The state Department of Taxation 82,116 taxpayers claimed the EITC in 2023, but the IRS between 2014 and 2021, an average of 20% of those eligible didn鈥檛 claim it, which suggests that close to 20,000 Hawai驶i individuals and families left their hard-earned money on the table.

It鈥檚 a similar story for the state鈥檚 food excise tax credit.

Dylan Moore of the Economic Research Organization at the University of Hawai鈥榠 and Baybars Karacaovali of the Department of Taxation estimated that a third of Hawai驶i residents eligible for the credit did not receive it, missing out on more than $15 million.

The Economic Security Project report put the likely gain from more people claiming federal credits at $35.5 million for Hawai驶i.

And that鈥檚 just for the federal credits. Hawai驶i鈥檚 adoption of Direct File could improve the results for state-level credits as well.

Direct File could also help Hawai驶i residents claim tax credits.

For folks barely getting by, greater access to these credits could be a lifeline to help them afford to stay in Hawai驶i.

A from Aloha United Way noted that a third of individuals who fall under the 鈥渁sset limited, income constrained, employed鈥 income threshold are considering leaving. Last year, a survey from the Holomua Collective revealed similar attitudes.

And what would adopting Direct File cost the state? Not much.

A bit of startup cost might be involved, but the state Department of Taxation already uses the same software vendor as other states that have partnered with the IRS to deploy Direct File. But otherwise, Hawai驶i could easily join the other states in offering the Direct File option by 2026.

A caveat is that there has been at the federal level about whether the Direct File program should continue. But assuming it does under the new administration, Hawai驶i joining it would be a smart move.

Community Voices aims to encourage broad discussion on many topics of community interest. It鈥檚 kind of a cross between Letters to the Editor and op-eds. This is your space to talk about important issues or interesting people who are making a difference in our world. Column lengths should be no more than 800 words and we need a photo of the author and a bio. We welcome video commentary and other multimedia formats. Send to news@civilbeat.org. The opinions and information expressed in Community Voices are solely those of the authors and not Civil Beat.


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About the Authors

Jonathan Helton

Jonathan Helton is a policy researcher at the Grassroot Institute of Hawaii.

Nicole Woo

Nicole Woo is director of research and economic policy at the Hawaii Children鈥檚 Action Network.


Latest Comments (0)

Direct file is very good for those who are eligible to use it. There's no doubt it will save money and likely time, but I question the amounts noted by the Economic Security Project.I was not aware the program is on the potential chopping block, however. It would be unfortunate if it is stopped.

Natalie_Iwasa · 22 hours ago

By all means Hawai芒聙聶i should jump on the Direct File bandwagon for the 2026 filing season. The debate about the program continues at the federal level, with Intuit (owner of TurboTax) donating $1M to President Trump芒聙聶s inaugural fund vs. the Dept. of Government Efficiency芒聙聶s mulling creating an app for taxpayers to file directly. Stay tuned.

KailuaKween · 23 hours ago

Sounds like the smart thing to do. Who makes the decision? How can we help make this happen?

Fruitfarmer · 23 hours ago

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