The University of Hawaii Board of Regents’ contract with a national search firm includes a “special condition” giving control of candidate information to the company.

The University of Hawaii contract with an executive search firm retained to help hire a new UH president blocks public scrutiny of the hiring process and sidesteps the state鈥檚 open records law.

The contract and the way it was carried out obscures much of the work conducted by the executive search firm, WittKieffer, as it advised the UH Board of Regents on hiring one of Hawaii’s most important public employees.

A special condition in an addendum to the contract makes “any candidate information” the “exclusive property” of WittKieffer.

In addition, to fulfill several contract requirements, WittKieffer presented reports and updates to the regents orally, leaving no documentation of its work.

Brian Black, executive director of the Public First Law Center, said the special condition raises significant concerns about transparency.

“UH is going out of its way to hide the information,” Black said. “There’s no way (for the regents) to even ask WittKieffer to back up what it’s telling them.”

The University of Hawaii Board of Regents held a press conference in Bachman Hall at the University of Hawaii, October 17th, 2024 to present Wendy Hensel as their choice to replace the retiring President Dr. David Lassner.(David Croxford/Civil Beat/2024)
The University of Hawaii Board of Regents’ contract with the search firm WittKieffer gives the firm ownership of “all candidate information” produced by WittKieffer during the selection of Wendy Hensel as UH’s next president. The regents selected Hensel on Oct. 17 after interviewing her in private. Pictured, from left, are regents chair Gabe Lee, Laurie Tochiki, Mike Miyahira, William Haning III, Lauren Akitake, Wayne Higaki, Hensel, Ernest Wilson, Laurel Loo, Diane Paloma, Neil Abercrombie and Joshua Faumuina. (David Croxford/Civil Beat/2024)

In October, WittKieffer, which has been paid at least $148,000 under the contract, presented the regents with candidates for the president’s job. The regents ultimately selected Wendy Hensel, the provost at City University of New York, and agreed to pay her $675,000 per year plus a $7,000 a month housing stipend.

Correction: An earlier version of this story said WittKieffer presented the regents with finalists for the job. According to UH, it was the regents who selected the two finalists from a list of candidates presented by the search firm.

She had been accused of discrimination at least four times, including in two lawsuits 鈥 material that WittKieffer should have turned up and shared with the regents. But the regents and WittKieffer have declined to discuss the hiring process with Civil Beat.

Now, in a response to a Civil Beat public records request for material the search firm was required to produce under its contract, UH says most of the information given to the board was either presented verbally or the documents are in the hands of WittKieffer.

‘A Long, Long Way From Best Practices’

UH鈥檚 21-page contract lays out numerous tasks WittKieffer was required to do.  

The firm was supposed to submit interim reports on its search, produce a 鈥渓eadership history evaluation鈥 of each finalist and develop recommendations on each of the finalists brought to campus.

But UH said it couldn鈥檛 provide any documentation showing what, if anything, WittKieffer did to fulfill those specific tasks. In response to a public records request from Civil Beat, UH spokesman Dan Meisenzahl said no such records exist because 鈥渧erbal reports were made.鈥

In some cases, WittKieffer didn’t present information to UH at all. 

For example, the contract required WittKieffer to conduct a 鈥渂oard review鈥 including 鈥渋nstitutional strengths and challenges that includes an organizational assessment that defines what the institution needs now and will need in the years ahead.鈥

The contract also anticipated interviews with regents to get their vision for the university and the president, as well as documents laying out the current university system and challenges it faces.

But WittKieffer didn’t give any kind of board review or documents to the Board of Regents, according to UH. And there are no records of any interviews with the regents or others.

鈥淣o report was provided to the BOR; this is what WittKieffer was expected to do in finding candidates that the BOR was looking for and in developing the profile of the President,鈥 Meisenzahl said.

The search firm was required to prepare documents laying out the status of the university and its future challenges, based on interviews with regents and others. But university officials say there is no such report but the company produced a leadership profile. (Screenshot/WittKieffer contract)

UPDATE: After this story was published Meisenzahl said WittKieffer produced a “” which satisfied the board review section of the contract.

“Section 1.A. did not require a written report but that doesn’t mean that WittKieffer didn’t do all of the things articulated in the contract,” he said in an email Friday.

WittKieffer was also supposed to do 鈥淐andidate Due Diligence,” including media and public record checks and screening 鈥渇or prior allegations of harassment and discrimination.”

UH said it doesn’t have anything to show WittKeiffer did that work, either.

鈥淭here are no such materials maintained by UH, as this was done by WittKieffer and not provided to UH for its records,鈥 Meisenzahl said.

The matter raises questions about the extent to which public agencies can stifle accountability by outsourcing government functions to private entities not subject to open records laws.

Judith Wilde studies the hiring of high-level university administrators as . She said WittKieffer should have documented reporting the contract required it to do. 

Judith Wilde is a research professor at George Mason University’s Schar School of Policy and Government. (George Mason University photo)

鈥淵ou have no way of knowing whether they did any of the work they claim to have done,鈥 Wilde said. 鈥淎nd that is a long, long way from best practices.鈥

Zachary Smith, the WittKieffer executive in charge of UH’s search, didn’t respond to an interview request from Civil Beat.

But in a statement sent through Meisenzahl at UH, WittKieffer said: 鈥淚n all searches we conduct, we maintain the highest standards of due diligence in vetting candidates and conduct each executive search assignment according to industry best practices, including those established by our professional association, The Association of Executive Search and Leadership Consultants (AESC). All finalist candidates for the UH presidency were vetted according to these standards.鈥

Contract Departed From Prior UH Search Agreements

A special provision attached at the end of the UH contract with WittKieffer shields from public view all candidate information WittKieffer gathered but didn鈥檛 present in writing to UH. And the firm presented very little information in writing, according to Meisenzahl’s email.

Under “general conditions” the contract says the university has 鈥渃omplete ownership of all reports, plans, evaluations, applications, resume data, and related material, both finished and unfinished, which are received, developed, prepared, assembled, or conceived” by WittKieffer. In addition, the contract requires WittKieffer to give everything to UH upon completion of the contract.

But a “special condition” at the end of the contract carves out a large exception.

It says WittKieffer’s “internal notes and work papers, and any candidate information shall remain the exclusive property of the Contractor.” 

That’s a departure from previous contracts the university has had with WittKieffer, which has worked on searches for UH for more than a decade. For example, in 2022 UH paid WittKieffer $86,750 to find a new dean for UH’s . Like previous contracts between UH and WittKieffer, the nursing school contract gave WittKieffer ownership of its “internal notes and work papers.” But it didn’t hand over to WittKieffer “any candidate information,” as the 2024 contract does.

Two Federal Discrimination Suits Name Hensel

The contract makes it impossible to know what information WittKieffer discovered through its candidate background checks and what the firm passed on to the Board of Regents before the board selected Hensel to succeed David Lassner as UH president.

Civil Beat has previously reported on accusations by a law professor at Georgia State University, where Hensel was provost before going to CUNY, as well as a grievance filed by a business professor at CUNY last year. Hensel and the regents have insisted that no formal allegations have ever been filed that include Hensel.  

In November, UH Board of Regents Chair Gabe Lee said, 鈥淭here have been no formal allegations, complaints or lawsuits regarding discrimination or harassment brought against Ms. Hensel at Georgia State.” In fact, at the time, Hensel had been named in two federal discrimination suits filed in Atlanta, including this 2023 suit. (U.S. District Court/Northern District of Georgia)

鈥淭he fact remains that there have been no formal allegations, complaints or lawsuits regarding discrimination or harassment brought against Ms. Hensel at Georgia State (with over 5,000 employees),鈥 Board of Regents Chair Gabe Lee wrote in November. 鈥淔urthermore, there is no filed or adjudicated complaint of discrimination or harassment against Ms. Hensel personally at Georgia State.鈥

Since then, two federal discrimination suits naming Hensel have surfaced. 

Provided copies of the suits, which were filed in U.S. District Court in Atlanta and subsequently settled, Meisenzahl said the regents had been aware of one of the suits and subsequently determined the second one was 鈥渘ot relevant to the Board鈥檚 decision.鈥 

WittKieffer also says it did a good job with the search.

鈥淲e stand by our due diligence conducted regarding President Hensel as a candidate, which found no past instances of her engaging in discrimination or harassment, and included media checks, reference checks, interviews, and harassment and discrimination inquiries,” the company said in a statement. 

But, as the Public First Law Center鈥檚 Black notes, there are no public records showing WittKieffer performed some of the work it was required to do under the contract. And the special condition in the contract even precludes UH from asking for that material.

鈥淭here鈥檚 just nothing,鈥 Black said. 鈥淚f you were to wait five years and say, 鈥楬ow did we hire this person?鈥 there wouldn鈥檛 be anything鈥 showing how.

One solution, he said, would be to tighten Hawaii’s public records law so public agencies can’t block access to public information by outsourcing functions to private contractors. 

According to the , as of April open records statutes in 19 states included provisions for non-governmental entities. Some use functional guidelines, such as whether the private contractor is performing work normally done by the government.

In other instances, state courts have defined certain private contractors as public entities for open records purposes, the council reported. Hawaii is among the states where the courts and lawmakers haven’t stepped in.

The result, Black said, is there’s no way for the public to see how the Board of Regents came to choose Hensel over other candidates.

“All we know,” he said. “is the outcome.”

Read the UH contract with WittKieffer:

Read UH’s response to Civil Beat’s public records request for contract materials:

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