Hawaii’s Transgender Community Pushes For Better Health Insurance Coverage
Experts say getting access to transition services is important, but there’s the debate over how much insurance companies should cover.
When the Hawaii Legislature鈥檚 session kicked off in January, members of the state’s transgender community and their advocates were hopeful they could get proposals passed making it easier to get medical procedures related to gender transition covered by health insurance.
But as the legislative session winds down, it鈥檚 looking increasingly unlikely that those measures will pass.
The House has just one more day 鈥 Thursday 鈥 to hold a hearing for a concurrent resolution that would express the Legislature鈥檚 support for 鈥済ender transition treatments and services as medically necessary for the purposes of health insurance coverage,鈥 according to the original draft of the proposal.
A bill with a similar message died earlier in the session. Instead, the Hawaii Senate passed a resolution on its own asking the auditor to look into the issue.
The state insurance commissioner testified that an audit would be necessary before insurance mandates could be expanded, but advocates for Hawaii’s transgender community argued that an audit doesn鈥檛 go far enough.
Hawaii passed a law in 2016 to 鈥減rohibit the denial, exclusion, or limitation of health care services or treatment to a person on the basis of a person’s actual gender identity or perceived gender identity.鈥
That means Hawaii insurance companies can鈥檛 discriminate against someone for being transgender, and in practice, insurance companies cover medications such as hormones and certain gender reassignment surgeries such as orchiectomies.
Jen Jenkins,聽community co-chair to the Sexual and Gender Minority Workgroup, said they want the Legislature to clarify the law to make clear that all transition services are medically necessary for the purposes of insurance coverage.
A previous version of this story incorrectly said Jenkins worked at the ACLU.
鈥淭rans people in Hawaii aren鈥檛 getting the health care that they鈥檙e guaranteed to by law,鈥 Jenkins said.
Jenkins is backing the after died earlier this session. Rep. Mark Nakashima told Civil Beat he declined to hear the measure after the Hawaii Medical Service Association told him that it wasn’t necessary.
“My understanding from the insurance companies is that they don鈥檛 deny any procedure on the basis of gender identity. The one exception to that is what they consider cosmetic surgery like breast implants, which may be necessary for someone who is transitioning to a woman, but at the moment they consider that cosmetic,” he said. “If it was considered cosmetic, I didn鈥檛 question it.”
That’s disappointing to Camara Miyamoto, director of the LGBTQ center at the University of Hawaii at Manoa, who called the bill “absolutely critical.”
“It鈥檚 a matter of life and death,鈥 he said.
An $8,000 Loan
That鈥檚 how Breanna Zoey Connors feels. On Tuesday, the 37-year-old trans woman underwent breast augmentation surgery in Honolulu. Connors doesn鈥檛 expect that her insurance, HMSA, will cover the procedure. Instead, she took out an $8,000 loan from her 401(k) to pay out-of-pocket.
She said insurance covers some procedures related to her transition, such as a vaginoplasty, but she expects to pay $20,000 to $40,000 out-of-pocket for facial surgery and isn鈥檛 yet sure where the money will come from. But going into debt is worth it, she says, because of the mental anguish of being constantly misgendered.
鈥淚t鈥檚 just so traumatic,鈥 she said, 鈥渘ot being able to have the world see you as you are.鈥
She鈥檚 been plagued by depression and anxiety that鈥檚 been exacerbated by the financial stress of the procedures. In February, she felt suicidal at the thought of the high costs.
鈥淚鈥檓 very thankful I鈥檓 still here today,鈥 she said.
Stefanie Park, assistant vice president of medical management at HMSA, told Civil Beat that the company approves gender transition services such as psychotherapy and gender confirmation surgery 鈥渁s long as they鈥檙e considered medically necessary鈥 per its policy.
鈥淥ther surgical procedures which can be considered cosmetic in nature must be reviewed on a case-by-case basis for medical necessity,鈥 she said. 鈥淐osmetic services that do not restore or materially improve a physical function are ineligible for coverage for all of our members regardless of gender or gender identity.鈥
A spokeswoman for Kaiser referred Civil Beat to ,聽which includes 鈥渂ehavioral health assessments and counseling, hormone therapy, and gender affirming surgeries.鈥
“Kaiser supports culturally competent care to all of its patients, and supports parity in coverage without discriminating on any protected basis,” the company wrote in its public testimony on
Both companies supported the idea of an impact assessment audit prior to approving a mandate, according to their public testimony.
Broader Issue
Compared with other states, in terms of state laws, in part because of the 2016 law to ensure insurance companies don鈥檛 discriminate against transgender people, introduced by Sen. Chris Lee.
鈥淭he intent was to make sure that people鈥檚 gender identity and everything associated with it is covered because it鈥檚 a core part of who people are and how they鈥檙e perceived in society,鈥 Lee told Civil Beat. He said he expects that in some cases, breast augmentation would be covered.
Rodrigo Heng-Lehtinen, deputy executive director at the said it鈥檚 common for transgender people to have to fight to get procedures covered even with the existence of non-discrimination laws.
He noted the insurance company Aetna recently announced it would cover breast augmentation for transgender people and believes the industry is headed in that direction.
鈥淚 think some insurance companies are going to get there kicking and screaming,鈥 he said. 鈥淚t is eventually going to happen because it is considered essential care.鈥
Laura Edwards-Leeper is a psychologist and professor at Pacific University who has worked with transgender youth and adults for many years. She said from her perspective, insurance coverage for medical interventions for transgender people is critical for their mental and physical health.
鈥淔or trans females who have gone through male puberty and have all of the masculinizing effects of testosterone, it can be very, very hard for them to 鈥榖lend in鈥 as a woman if that鈥檚 their goal,鈥 she said. 鈥淎 lot of them have very permanent effects from male puberty. It puts them literally in danger because they are then targeted by people who engage in hate crimes.鈥
She said insurance coverage is hugely important not only so that transgender people who need the procedures can feel better but also so they aren鈥檛 getting targeted for appearing transgender.
鈥淚t’s very different than cosmetic surgery for cisgender people who just want bigger boobs,鈥 she said. 鈥淲e鈥檙e talking about helping them live comfortably in society so they can be perceived correctly and live a happy life like everybody wants to. The surgeries are very expensive and so very few people can afford that out of pocket.鈥
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About the Author
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Anita Hofschneider is a reporter for Civil Beat. You can reach her by email at anita@civilbeat.org or follow her on Twitter at .