Information Lockdown At Hawaii Labor Department Stymies Coronavirus Stories
Civil Beat tried to pursue stories about workers in unsafe conditions or denied workers’ compensation claims, but the state labor department says it’s too busy to answer questions.
Perhaps you are a frontline worker in Hawaii 鈥 a nurse, a grocery store worker, a delivery person 鈥 and feel that your employer has not taken adequate steps to protect you from COVID-19.
Or maybe you were infected on the job and made a workers鈥 compensation claim, only to see it rejected.
If so, I am interested in hearing from you.
And as it turns out, that鈥檚 the only way I can possibly learn about and investigate these potential problems for Civil Beat, because the state labor department has gone completely opaque.
After hearing of stories involving both those scenarios 鈥 unsafe workplaces and worker comp claims denials 鈥 I got in touch with the state Department of Labor and Industrial Relations more than a week ago.
I asked the designated media liaison, William Kunstman, for any complaints regarding COVID-19 protections to the state Occupational Safety and Health Administration, which is part of the labor department.
I also asked about any worker comp claims or administrative decisions regarding workers who said they contracted COVID-19 on the job.
Crickets. Two days go by, and nothing. So I sent Kunstman another email, asking him if he was still the media spokesman for the labor department. I called the number listed for him and got another person鈥檚 voicemail. That person didn鈥檛 return my calls.
Finally, four days after my initial emails I got a one-sentence reply from Kunstman.
鈥淵ou did notice the unemployment situation?鈥
I did, in fact. I read just Tuesday that of the unemployment claims made since March 1, even as the state鈥檚 overall rate has shot up from a little more than 2% to more than a third. The suffering behind those numbers is hard to fathom.
I believe in the importance of what we do at Civil Beat and in the media in general, especially now.
But what I understood the media spokesman to be saying, in effect, was that this problem had so overwhelmed the department that it could give me no information on the many other cracks that may have opened under the pressure of the pandemic. He has not responded to ensuing emails.
Given that the state has also suspended the Uniform Information Practices Act, which requires government agencies to provide public records to reporters and members of the public, I am left facing a black hole of information.
Of course I understand that they are busy at the labor department. I did not expect a response the same day, or even in three days, except maybe 鈥済ot your email, we鈥檙e extremely busy, I鈥檒l get back to you when I can.鈥
That took me about 15 seconds to type.
I believe in the importance of what we do at Civil Beat and in the media in general, especially now. I believe, for instance, that if it鈥檚 true that many people are complaining about having to work under unsafe conditions, and we write a story about it, that someone at the labor department or the governor鈥檚 office or the Legislature might read about it and decide to do something.
Or that if people are being denied worker鈥檚 comp benefits after getting sick at work, an investigation might get insurers to change their ways.
I am not so naive as to believe this happens in most or even many cases. But it does happen.
And so, given the lockdown on information at the labor department, I am asking you to help 鈥 not just on these issues, but any others that may have arisen during the pandemic that we can only hear about if you tell us.
Armed with that kind of information, we can go to the labor department or any other governmental agency and start asking questions. And if they鈥檙e too busy to answer 鈥 well, that won鈥檛 stop us from publishing the story.
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About the Author
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John Hill is the Investigations Editor at Civil Beat. You can reach him by email at jhill@civilbeat.org or follow him on Twitter at .