Most of us know that when we purchase a good or service in Hawaii, we must聽pay tax. It’s called the general excise tax, and it seems to show up in the聽price of everything we buy.

This tax, unlike most sales taxes, is imposed on the merchant selling the goods聽or services to us, but we see it on the bill anyway. But what happens if we want to buy聽something that local merchants just don’t offer, we go online, and no tax appears on the聽bill?

Should we still pay tax when we make those purchases? Technically, yes. The law聽provides that if you buy something from a merchant who doesn’t have to pay our GET聽and you import it into Hawaii, then you are supposed to pay the tax.

Although this tax, called the “use tax,” applies to many online purchases, most聽individual taxpayers don’t pay it. The Department of Taxation could go after you for it,听but generally won’t unless you are a business or it’s a big-ticket purchase like a car or聽boat. (This happens in other states with use taxes as well, so we are not alone.)

The good news for businesses making online purchases is that the list of聽merchants that are paying GET is getting longer. Amazon, for example, accounts for a聽big chunk of online shopping. It is paying GET on purchases made in April 2017 or聽later, so those who buy things from Amazon and have been paying use tax can stop聽paying on those purchases.

Businesses who register for and pay GET often do it without much fanfare. Their聽customers who pay a use tax on purchases from them sometimes keep on doing it聽unwittingly. One Hawaii Supreme Court case, called Tax Appeal of Aloha Motors, Inc.,听69 Haw. 515, 750 P.2d 81 (1988), involved a business that kept on paying use tax聽needlessly from 1968 to 1981, and overpaid more than $760,000 cumulatively.

When Aloha Motors finally figured it out, the court held it could only recover three years聽of overpayments, because there is a statute of limitations in favor of the state. Other聽General Motors dealerships at the time were all making the same error because of聽some complex circumstances. They all went to the Legislature, and ultimately obtained聽a special waiver allowing the recovery of up to about $2 million in overpaid use tax.聽(Act 297, Session Laws of Hawaii 1990.)

If you are a consumer or business and you are paying use tax, you shouldn鈥檛聽expect to get a special waiver like the General Motors dealerships did. If you pay too聽much and you don鈥檛 figure it out within three years, you are probably out of luck.

罢丑别谤别听are, however, great tools that didn鈥檛 exist back in the 1980s. Anyone today can look up聽GET licenses online. Just go to the Department of Taxation鈥檚 website and follow the聽link that says, 鈥淪earch the Tax Licenses.鈥 If a vendor of yours has a GET license, you聽don’t need to pay use tax on your purchases from that vendor. You鈥檇 be well advised聽to search through your use tax vendor list against the licenses every so often.

What happens if you have paid too much? For example, what if you are a聽business that has dutifully paid use tax on Amazon purchases every year and have聽been doing so until this day, including on purchases made after March 31?

翱苍别听possibility, is wait until the year ends, recalculate your annual liability on the G-49聽reconciliation return that you need to file anyway, and use that to claim a refund. If you聽have paid too much in prior years for which the statute of limitations is still open聽(generally three years from the due date of the return), then you can file an amended聽return to claim a refund.

And, of course, you can always contact your friendly聽neighborhood tax practitioner to help you figure out which of your options is best.

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