In late February, Facebook founder and CEO Mark Zuckerberg that laid out the social network鈥檚 vision for the coming years.
The 5,700-word document, immediately dubbed a 鈥,鈥 was his most extensive discussion of Facebook鈥檚 place in the social world since it went public in 2012. Although it reads to me in places like a senior honors thesis in sociology, with broad-brush claims about the evolution of society and heavy reliance on terms like 鈥渟ocial infrastructure,鈥 it makes some crucial points.
In particular, Zuckerberg outlined five domains where Facebook intended to 鈥渄evelop the social infrastructure to give people the power to build a global community that works for all of us.鈥 This included making communities 鈥渟upportive,鈥 鈥渟afe,鈥 鈥渋nformed,鈥 鈥渃ivically engaged鈥 and 鈥渋nclusive.鈥
Silicon Valley for this kind of 鈥渙ur products make the world a better place鈥 rhetoric, so much so that some companies are asking their employees to rein it in. Still, while apps for sending disappearing selfies or summoning on-street valet parking may not exactly advance civilization, Facebook and a handful of other social media platforms are undoubtedly influential in shaping political engagement.
A case in point is the Egyptian revolution in 2011. One of the leaders of the uprising created a Facebook page that became a focal point for organizing opposition to ousted leader Hosni Mubarak鈥檚 regime. :
鈥淚 want to meet Mark Zuckerberg one day and thank him 鈥 This revolution started on Facebook.鈥
, Facebook and Twitter have become essential tools in mobilizing contemporary social movements, from changing the corporate world to challenging national governments. Zuckerberg鈥檚 manifesto suggests he aims to harness Facebook in this way and empower the kind of openness and widespread participation necessary to strengthen democracy.
But while he鈥檚 right that social media platforms could reinvigorate the democratic process, I believe Facebook and its Silicon Valley brethren are the wrong ones to spearhead such an effort.
Technology And Democracy
The to Zuckerberg鈥檚 manifesto was largely negative.
described it as 鈥渁 blueprint for destroying journalism鈥 by turning Facebook into 鈥渁 news organization without journalists.鈥 referred to it as a 鈥渟cary, dystopian document鈥 to transform Facebook into 鈥渁n extraterritorial state run by a small, unelected government that relies extensively on privately held algorithms for social engineering.鈥
Whatever the merits of these critiques, Zuckerberg is correct about one central issue: Internet and mobile technology could and should be used to enable far more extensive participation in democracy than most of us encounter.
In the United States, can feel remote and intermittent, and sees only limited participation. The 2016 election, which pitted radically different visions for the future of democracy against each other, . In the midterm elections between presidential campaigns, , even though the consequences .
Moreover, whereas voting is compulsory and nearly universal in countries such as Brazil and , legislators in the U.S. are actively trying to discourage voting by to participation through voter ID laws, sometimes at depressing black turnout.
Democratic participation in the U.S. could use some help, and online technologies could be part of the solution.
Toward A Truer Democracy
The was designed at a time when the basic logistics of debating issues and voting were costly.
Compare the massive effort it took to gather and tabulate paper ballots for national elections during the time of Abraham Lincoln with the instantaneous global participation that takes place every day on social media. The have never been lower. If appropriately designed, social media could make democracy more vibrant by facilitating debate and action.
Consider how , the Jan. 21 Women鈥檚 March in Washington and many other cities around the world. But getting people to show up at a demonstration is different from enabling people to deliberate and make collective decisions 鈥 that is, to participate in democracy.
Today鈥檚 information and communication technologies (ICTs) could make it possible for democracy to happen on a daily basis, not just in matters of public policy but at work or at school. Democracy is strengthened through participation, and ICTs dramatically lower the cost of participation at all levels. demonstrates the value of democracy at work, for workers and organizations.
Participation in collective decision making need not be limited to desultory visits to the voting booth every two to four years. The pervasiveness of ICTs means that citizens could participate in the decisions that affect them in a much more democratic way than we typically do.
provides a platform for group decision-making that allows people to share information, debate and come to conclusions, encouraging broad and democratic participation. allows people to vote online and includes a variety of alternative voting methods for different situations. (You could use it to decide where your team is going to lunch today.) enables participatory budgeting for local governments.
As Harvard Law School Professor points out, the past few years have greatly expanded the range of ways we can work together collaboratively. Democracy can be part of our daily experience.
Silicon Valley Isn鈥檛 The Answer
This ICT-enabled democratic future is unlikely to come from the corporate world of Silicon Valley, however.
Zuckerberg鈥檚 own kingdom is one of the most autocratic public companies in the world when it comes to . When Facebook went public in 2012, Zuckerberg held a class of stock that allotted him 10 votes per share, giving him an absolute majority of roughly 60 percent of the voting rights. The company鈥檚 was clear about what this means:
鈥淢r. Zuckerberg has the ability to control the outcome of matters submitted to our stockholders for approval, including the election of directors and any merger, consolidation, or sale of all or substantially all of our assets.鈥
In other words, Zuckerberg could buy WhatsApp for $19 billion and Oculus a few weeks later for $2 billion (after ). Or, a more troubling scenario, he could legally sell his entire company (and all the data on its 1.86 billion users) to, let鈥檚 say, a Russian oligarch with ties to President Vladimir Putin, who might use the info for nefarious purposes. While these actions technically require , directors are beholden to the shareholder(s) who elect them 鈥 that is, in this case, Zuckerberg.
that has this autocratic voting structure. Google鈥檚 founders also have dominant voting control, as do leaders in , including Zillow, Groupon, Zynga, GoPro, Tableau, Box and LinkedIn (before its acquisition by Microsoft).
Most recently, Snap鈥檚 public offering on March 2 , giving new shareholders no voting rights at all.
We place a lot of trust in our online platforms, sharing intimate personal information that we imagine will be kept private. Yet after Facebook acquired WhatsApp, which was , many were dismayed to discover that some of their personal data across the 鈥淔acebook family of companies鈥 unless they actively chose to opt out.
For its part, Facebook has made and, along with Google, controls .
Zuckerberg The Benevolent Dictator?
The idea that founders know best and need to be protected from too many checks and balances (e.g., by their shareholders) fits a particular cultural narrative that is popular in Silicon Valley. We might call it the 鈥渟trongman theory of corporate governance.鈥
Perhaps Zuckerberg is the of the web, a benevolent autocrat with our best interests at heart. Yew became the 鈥渇ounding father鈥 of modern-day Singapore after turning it from a poor British outpost into in the world in a few decades.
But that may not be the best qualification for ensuring democracy for 鈥渦sers.鈥
ICTs offer the promise of greater democracy on a day-to-day level. But private for-profit companies are unlikely to be the ones to help build it. Silicon Valley鈥檚 elites run some of the least democratic institutions in contemporary capitalism. It is hard to imagine that they would provide us with neutral tools for self-governance.
The scholar and activist Audre Lorde that 鈥渢he master鈥檚 tools will never dismantle the master鈥檚 house.鈥 By the same token, I doubt nondemocratic corporations will provide the tools to build a more vibrant democracy. For that, we might look to .
This article was originally published on . Read the .
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